If for whatever reason the app is not working as intended, please try the following steps:
1. Swipe out the app and restart
2. Log off and log in
3. Update the app to the latest version
4. Restart your phone
If you are still experiencing the issue, please email support@equipid.com with the following information so our team can solve this as quickly as possible
1. Screenshot or video of the issue
2. Browser and/or Mobile Device Type and OS Version
3. Username and Company
Thank you in advance for your patience.
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